Terms of Appointment

In the absence of express agreement to the contrary, the terms under which Home Inspection Professionals (“The Domestic Energy Assessor”) will undertake the inspection are set out in the “Conditions Of Engagement” stipulated below:
Conditions of Engagement

1. The Domestic Energy Assessor shall advise the Client either directly in writing, or through the Agent/Pack Provider or representative as to the performance rated in terms of the property’s energy efficiency and environmental impact rating based on carbon dioxide (CO2) emissions for the production of an Energy Performance Certificate (EPC).
2. The purpose for which the EPC is required shall be agreed between the Client and the DEA conducting the Domestic Energy Assessment.
3. Subject to, and as hereinafter provided, the Domestic Energy Assessor shall carry out such inspections and investigations as are, in the Domestic Energy Assessors professional judgement, appropriate and reasonably possible in the particular circumstances.
4. The Domestic  Energy Assessor shall have regard for the existing state of repair and condition of the property, due to health and safety issues and risk assessment relevant to the EPC of the property (see below) for example potentially unsafe environment due to limited roof space or the presence of asbestos, but shall be under no duty to inspect those parts of the property which are covered, unexposed or inaccessible; furthermore the domestic energy assessor does not undertake the duty of testing electrical, heating systems, controls or other services.
5. The Domestic  Energy Assessor shall unless otherwise expressly agreed in writing rely upon information provided by the occupier, client or, client’s legal/professional advisers relating to, modifications, extensions, and any constraints that may affect the potential for improving the energy performance of the property and other relevant matters.
6. In making the assessment of the property the following assumptions will be considered, which the DEA (Domestic Energy Assessor) i shall be under no duty to verify, an EPC (Energy Performance Certificate) is a legally required document in certain circumstances, and that its form and content is prescribed, and has to be accompanied by cost-effective recommendations.
• The energy efficiency rating of a home
• The environmental impact of the home on the environment
• The typical fuel costs and carbon dioxide (CO2) emissions of the home.
• The summary of the property’s energy performance related features with suggested measures to improve the property’s energy rating
 7. The client or agent shall pay to “BARBERS EPC” the fee agreed in full before the epc will be lodged if you are  individual for companies account is net 30 days from our invoice date. Please refer to the current fee structure at the bottom of these conditions. In addition, the client will reimburse “BARBERS EPC”” the cost of reasonable out of pocket expenses which may be incurred and pay the amount of any fees or expenses. Please note a fixed call-out fee will be levied under the events described in clause 8 below. (contd)..
8. In the event that the energy Assessment could not be completed due to one, or a combination of the following reasons then a fixed charge of £20.00 will be levied to cover costs of the  travel and administration time

• The homeowner, tenant or other representative was not present to allow access to the property at the specified time.

 The Domestic Energy Assessor could not complete the survey due to obstruction by the occupiers or representative, or at risk of personal attack/aggressive nature/abuse from said occupiers/public or representative, or reasons to make the Domestic Energy Assessor duty untenable. E.g. refusing access to premises, or not allowing the right  to use tools in his/her possession to carry out the survey.
In the unlikely event of a complaint arising regarding our services please refer to the “Complaints Procedure” document which will be issued to the client by us on receipt of a written statement outlining the nature of the complaint.
Should any request made by the homeowner or their representative to the Domestic Energy Assessor to offer any inducements by way of a payment or gift to provide a higher rating than the property would normally yield.  The Domestic Energy Assessor will remove himself from undertaking the assessment.
Prices these will be fixed for the duration of the contract to supply you with the above service. Any changes that are out of our control ie: additional costs in lodgement fees will be notified at our earliest opportunity. These include V.A.T which after a threshold income of £64,000.00 income we have to charge.